When an auto manufacturer releases a new model to market
there is usually no doubt about the fact that they bear a certain amount of
liability when it comes to product performance and safety. Every car company
selling any kind mainstream automobile spends a great deal of time and money on
research and development of safety and quality.
No matter how careful any company might be, sometimes they
come up with an automotive system, or part of a system, or some other function that
becomes troublesome once the car hits the market. Sometimes this is related to
poor design, but usually it is related to poor quality parts. Durability can be
hard to predict, except that usually parts that don’t cost as much, are the
ones that are likely to fail. Considering how much influence accountants have
in determining the composition of the final product, manufactures will take
some short cuts here and there in the name of fiscal responsibility, only to
have that decision come back and bite them.
This seems like a serious issue and in many ways it is. The
automobile is a big expensive machine that we rely on tremendously. When it’s
working properly we routinely take it for granted. When it isn’t working
properly, it will ruin our day and lead to frustration. At its worst the dysfunction
of the automobile leads to injury and death. This end is much more common than
we seem to remember.
The number of things that can go wrong with a car and cause
massive failure is so great that perhaps it is best the auto driving public
doesn’t really understand. Whether a car is well built, or poorly built, it is
just a machine and it is perfectly capable of failing in spectacular ways at
any moment, yet we continue to drive them without giving all things proper consideration.
We even bring problems on ourselves when we let them run out of gas while
driving in traffic. Should we sue people that run out of gas, or maybe have
them hauled to jail for public endangerment?
As an experienced automotive technician I can think of many
problems related to the design and function of many makes and models that cause
them to fail regularly, and sometimes while in traffic. This is extremely
common and sometimes the problems are much worse than an ignition switch going
open circuit in the middle of the road. If an ignition switch fails you can
still steer the car to the side of the road.
Some Volkswagen and Chrysler products have major front end
problems that can cause the front suspension to come apart while driving down
the road. This is extremely dangerous because you might very well lose control
of the vehicle, not because you panic at the failure but because the vehicle becomes
physically impossible to control. Some of these models were recalled and some
were not, and some might not fail in this manner until they have well over 100k
miles on them. Do we not care about failures that occur outside the warranty
time frame? Do we not care about failures on high mileage vehicles because only
poor people drive those pieces of junk? Where do we draw the line, if indeed one
must be drawn.
Honda issued an ignition switch recall several years ago that
included a few models built in the late 90’s. These ignition switches were
doing the exact same thing the GM switches are doing. Nobody ever accused them
of covering up the problem but the recall certainly wasn’t big enough because
many vehicles built before, and after the particular years included in the
recall had, and continue to have problems. I own one of the vehicles not
included in the recall and one day while driving down the freeway the car
stalled. I pulled over, jiggled the key switch a few times, and the car
started. At my nearest convenience I replaced the switch. Is there a lawsuit in
there somewhere?
How many cars are on the road right now with bad tires? The numbers
are certainly very high, but even worse is the fact that many people who know
their car has bad tires refuse to do anything about it. Many times the tires
have gone bad due to owner neglect. This is not the fault of anyone with deep
pockets, this is simply due to the fact that most people are not meticulous in
their car care. Should we sue them? Should the highway patrol setup check
points for tires and impound every car stopped that is thought to be running on
dangerous tires? What if a tire doesn’t last as long as the manufacturer says
it will? What if they claim that tire should be good for 40k miles but it wears
out at 35k? We could go on and on looking at these kinds of failures but just
the notion of such would be silly.
Never mind defects and breakdowns, even without these things
most people have a much higher risk of suffering injury or death due to the
careless actions of themselves or others on the road. We however, generally go
about our day never really thinking about this with the proper perspective. How
many near misses does the average driver experience every year? We literally
come closer to death at these moments than we do at any other time in our
lives. All we do to handle the situation is honk the horn, exercise our middle
finger, and by the time we have made it to our destination we have somehow
already forgotten that we almost died just then.
According to the National Highway Traffic Safety
Administration (NHTSA) 35,561 people died in traffic accidents in 2012. The
number of these deaths where alcohol was involved is 10,322. The number of
people who died in a wreck where driver distraction was to blame was 3,328. The
number of injuries from accidents related to distracted driving was about
421,000. That’s right, 400k+ end up visiting the emergency room because some
moron was on Facebook in traffic.
Why are we so concerned about the possibility of 13 deaths
related to ignition switches in the Chevy Cobalt when nearly half a million
people were injured last year because we refuse to keep our eyes on the road?
It’s almost as if we accept the occasional text message in heavy traffic, but
if a car company builds a machine that isn’t perfect 100% of the time, someone
must be sued!
How can we attack auto manufacturers when we lost over 10,000
people on our roads due to something as insidious and widespread as drunk
driving? Where is the greater evil here? Most of us have known others who have
driven drunk and there is not a single solitary instance where we could point
to it being a good idea. I have always been completely floored while listening
to the casual manner in which a friend or coworker talks about the times they drove
drunk. Driving drunk is a mistake every time it occurs just like texting and
driving. Once again, some perspective is in order.
Let’s also not forget all of the legal and political issues
that surround this latest scandal involving General Motors. GM was owned in
large part by the federal government during the time that the cover up is
alleged to have happened. Before GM was scooped up by the feds they were legally
a completely different company. The GM that put junk switches in their cars is
not the same GM that exists today. So the problem here is that according to the
law, New GM is not liable for the actions of Old GM, and the government of
course answers to nobody. In the case of lost confidence in a private company,
consumers can walk away from products they don’t trust anymore, but nobody can
escape the government.
Companies such as general Motors with their current ignition
switch fiasco, or Toyota with their gas pedal problems from a few years ago,
must do everything they can to make sure their cars are safe and work well. We
should have some level of confidence in any major auto manufacturer that they
will build their products to the best of their abilities. To do otherwise would
mean the end of their business, and the end of the jobs of the tens of
thousands of individuals who work for them.
So far in 2014 we are on pace to see a record number of
recalls from the auto industry. No company is immune. GM, Ford, Chrysler,
Toyota, Honda, Nissan, Hyundai, and Volkswagen have all recently issued large
recalls. These recalls have for the most part been voluntary, why? Because each
company really doesn’t want to lose the trust of the consumer. The sooner they
can head off a potential problem, the better off the consumer will be, and the
better off the company will be.
The loss of human life is always tragic. When a company
causes harm to anyone, they should be held accountable if gross negligence, or
conspiracy to keep quiet can be proven. Justice will prevail in the end, and
any individual or company that lets self-interest stand in the way of doing
what’s right, will pay a price. Even if no inept regulatory agency was there to
execute some kind of punishment for the offending company, the company always suffers
more when people quit buying their product.
One way or another this will be sorted out. In the meantime,
don’t let the media hype get to you. As the old saying goes, “If it bleeds it
leads.” Also, the media will always shoot at a big target every time one is
presented, GM is just the latest big target on the rotation.
